This qualification aims to provide the basic product knowledge and skills in the service of wine including the:

• Main styles of wine

• WSET Level 1 Systematic Approach to Tasting

• Characteristics of the common grape varieties used to produce wine

• Service of wine

• Health, safety and legal issues

• Matching of food and wine

To gain the Level 1 qualification, candidates will be required to complete successfully:

A multiple choice paper of 30 questions

A portfolio of tasting notes

Candidates applying to sit the examination must be over the legal minimum age for the retail purchase of alcoholic beverages (18 years of age +)

£100.00 + VAT. The fee includes: Tuition, study materials, samples and examination

Dates

Booking Form

A new course designed to familiarise bar staff with the key elements of the Licensing Act 2003 as it affects their role. This programme may lead on to completion of the BIIAB National Certificate for Personal Licence Holders.

Dates available on request

£50.00 + VAT. Half-Day

Booking Form

Under the Licensing Act 2003 there is a statutory requirement that all retail sales of alcohol must be made or authorised by a personal license holder. One of the statutory requirements for the grant of a personal licence is the possession of a qualification that has been accredited by the QCA and by the DCMS. This course meets both the above criteria and will satisfy one of the conditions necessary to obtain a personal license.

£150.00 + VAT. One-Day

Dates

Booking Form

The Award in Beer and Cellar Quality covers all aspects of the British Beer and Pub Industry's training standard from the delivery of beer in to the cellar to correctly pouring the perfect pint

£50.00 + VAT. One-Day

Dates

Booking Form

This is designed to raise awareness of the prevailing illegal drugs scene, it gives basic knowledge and understanding of the law pertaining to the misuse of and supply of controlled drugs on licensed premises. It also provides operational guidelines to help licensees deal effectively with any drug related problems in their venues

2008 Dates available on request

£150.00 + VAT. One-Day

Booking Form

The NCDPS goes much further than the NCPLH and has more practical bias around implementation of the Licensing Act 2003.

2008 Dates available on request

£150.00 + VAT. One-Day

Booking Form

This is a new course designed to familiarise those whose work involves the provision of services to the public training, to avoid and manage conflict within their work environment.

Dates available on request

£150.00 + VAT. One-Day

Booking Form

The BIIAB National Certificate for Door Supervisors, four day course provides the relevant qualifications for application to the Security Industry Authority to become a licensed Door Supervisor. Topics covered include

• Role of Door Supervisors

• Customer care

• Licensing Law

• Health & safety

• First Aid

• Emergency procedures

• Drugs Awareness

• Fire Safety

• Conflict Management and Physical intervention

This course may be completed in two days if you already hold a BIIAB National Certificate for Licensees, providing exemption from the first two days of instruction.

2008 Dates available on request

£300.00 + VAT. Four-Days

Booking Form

ILRO covers 12 areas; health & safety at work, employment law, staffing, drinks service, catering, financial management skills, customers service and selling skills plus management of internal and external areas. The course is designed to give an overview of all the keys areas of responsibility in running licensed premises.

The successful completion of this course will result in both a BIIAB Introduction to Licensed Retail Operations and a CIEH Level 2 Award in Health and Safety.

2008 Dates available on request

£350.00 + VAT. Five-Days

Booking Form

The three core units of the Profitable Business Portfolio which will lead to this qualification are:

Unit 1 - Profit and loss, and budget control

Unit 2 - Understanding your market

Unit 3 - Motivating your team

Please contact the office for planned dates for the above courses

£175.00 per unit + VAT.

Booking Form

This qualification is presented on the completion of the Advanced Certificate plus four our of any of the following 10 units:

Unit 4 - Customer Service Procedures

Unit 5 - Training design and delivery

Unit 6 - Sales promotions

Unit 7 - Business planning

Unit 8 - Merchandising and selling

Unit 9 - Introducing a new catering offer

Unit 10 - (under review)

Unit 11 - Stock Control

Unit 12 - Improving your catering operation

Unit 13 - Recruitment and employment practice

Unit 14 - Accommodation control

Please contact the office for planned dates for the above courses

£175.00 per unit + VAT.

Booking Form

This is the minimum training requirement for all food handlers, which concentrates on the basic principles of good practice that are involved in handling food safety at work and the importance of food safety.

£50.00 + VAT. One-Day

Dates

Booking Form

This course is designed for anyone responsible for managing food production areas. Replaces the Intermediate Certificate in Food Safety.

Please contact the office for availability of this course

£300.00 + VAT. Three-Days

Booking Form

Provides all employees with the essential knowledge and understanding of a broad range of health and safety issues.

2008 Dates available on request

£50.00 + VAT. One-Day

Booking Form

Enables employees to contribute to the development of safer manual handling methods and tasks.

2008 Dates available on request

£35.00 + VAT. Half-Day

Booking Form

Prepares employees to contribute to the safer use of hazardous substances.

2008 Dates available on request

£35.00 + VAT. Half-Day

Booking Form

An appreciation of beer; the history of brewing, the brewing process, brewery tour, beer and food, beer quality and beer and your health

£50.00 + VAT. One-Day

Dates

Booking Form

A practical programme aimed at in house trainers, for Induction and general skills training. The course covers: identifying training needs, writing basic training notes, practical training techniques, coaching skills and record keeping.

2008 Dates available on request

£100.00 + VAT. One-Day

Booking Form

A beginners guide for new licensees on matters financial.

2008 Dates available on request

£100.00 + VAT. One-Day

Booking Form

The psychology of selling, effective merchandising techniques, how merchandising can improve your profits. Principles of good chalk board writing; including a practical session.

Dates available on request

£100.00 + VAT. One-Day

Booking Form

This course covers the basic principles of customer service and complaint handling.

Please contact the office for availability of this course

£25.00 + VAT. Half-Day

Booking Form